At Luxi Body, we’re dedicated to delivering high-quality products and exceptional customer service. We want you to be delighted with your purchase, which is why we offer a 30-day satisfaction guarantee. If you're not happy with your purchase, please contact us at hello@luxibody.com.

 Customer Support:

We provide 24/7 customer support because your satisfaction is our top priority.

 

Cancellation Policy:

You have 24 hours after placing an order to request a cancellation before it’s dispatched. If your order has already been shipped, our regular returns policy applies.

 

Returns Policy: 

You have 30 days after receiving your order to request a return for a refund or store credit. Please contact our support team before returning any items. Allow 5-10 business days for your refund to be processed by your financial institution.

 

Exchange Policy:

We offer FREE exchanges in the form of store credit. Please contact our support team to initiate an exchange.

 

Policy Updates:

We reserve the right to modify this Return & Refund Policy at any time. It is the customer's responsibility to review the latest version before purchasing. By purchasing and using Luxi Body products, you accept this policy.